Refunds must be requested by emailing info@coastalfive.co.nz.

Refund percentages reflect event administration and registration costs already incurred.

Approved refunds will be processed within 30 business days.

After the refund deadline, participants may still transfer their entry to another runner through Race Roster until midnight on 10 November 2026.

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Distance Transfers

Participants may change their event distance through their Race Roster account until:

Midnight – 10 November 2026

Distance transfer rules:

• Upgrading requires payment of the price difference

• Downgrading to a shorter distance does not receive a refund

• Transfers are subject to availability

After this deadline, distance changes cannot be made.

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Transfer Your Entry to Another Runner

If you can no longer participate, you may transfer your entry to another participant.

Many runners choose this option if they cannot attend, as it allows them to recover the cost of their entry directly from the new participant.

Transfers must be completed through the Race Roster system by:

Midnight – 10 November 2026

Important notes:

• Transfers must remain within the same distance event

• The original entrant must initiate the transfer

• The new participant must complete their registration details

Any transfer fees charged by the registration platform are the responsibility of the participants.

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Deferring Your Entry to the 2027 Event

If you cannot attend and are unable to transfer your entry, you may request to defer your entry to the 2027 Coastal Five event.

Deferral requests must be submitted to info@coastalfive.co.nz by:

Midnight – 10 November 2026

Because deferrals are processed manually by the event team, a $10 administration fee applies.

Once the administration fee has been paid, your entry will be transferred to the 2027 event.

Deferrals can only be requested once per entry.

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Event Cancellation or Changes

Coastal Five may be cancelled, delayed, or modified due to circumstances beyond the organisers’ control. These may include:

• Severe weather

• Natural disasters

• Public safety concerns

• Government restrictions

• Road closure limitations

If the event must be cancelled or postponed due to circumstances beyond the organisers’ control, entry fees are non-refundable.

Where possible, the organisers may offer options such as entry rollover or credit toward a future event, but this cannot be guaranteed.

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Participant Responsibility

Running events involve inherent risks. By entering Coastal Five, participants acknowledge that they:

• Are medically fit to participate

• Will follow event instructions and safety directions

• Will respect volunteers, officials, and other participants

Participants must follow safety directions, particularly on sections that use open or shared roads.